Unable to create subscription\/domain: IP address does not exist<\/p>\n
Symptoms
\nAn attempt to create a subscription \/ domain fails with the following error:
\nError: Unable to find service node for ip address with id=2
\nError: Failed domain creation: Unable to update domain data: IP address with ID ‘2’ does not exist
\nIt is not possible to manage Web Hosting Access. An attempt fails with the following error:
\nError: Unable to find service node for ip address with id=2<\/p>\n
Cause<\/p>\n
Database inconsistency.
\nResolution<\/p>\n
Create a backup of the psa database:<\/p>\n
\n\n# mysqldump -uadmin -p`cat \/etc\/psa\/.psa.shadow` psa > \/root\/psa.sql\n\n<\/pre>\nCheck if the IP_Addresses table has record(s) with an IP address that does not exist in the ip_pool tables:<\/p>\n
\n\n mysql> select * from ip_pool where ip_address_id not in (select id from IP_Addresses);\n +----+---------------+--------+\n | id | ip_address_id | type |\n +----+---------------+--------+\n | 1 | 2 | shared |\n +----+---------------+--------+\n 1 row in set (0.00 sec)\n\n<\/pre>\n\n\n mysql> select * from IP_Addresses where id =2;\n Empty set (0.00 sec)\n\n<\/pre>\n\n\n mysql> select id, serviceNodeId, ip_address from IP_Addresses;\n +----+---------------+--------------+\n | id | serviceNodeId | ip_address |\n +----+---------------+--------------+\n | 1 | 1 | x.x.x.x |\n +----+---------------+--------------+\n 1 rows in set (0.00 sec)\n\n<\/pre>\nAs can be seen in this example, the ip_pool table includes an entry regarding a nonexistent IP address ( ip_address_id = 2);<\/p>\n
Delete this record from the ip_pool table:<\/p>\n
\n\n mysql> delete from ip_pool where ip_address_id=2;\n Query OK, 1 row affected (0.00 sec) \n\n<\/pre>\n","protected":false},"excerpt":{"rendered":"Unable to create subscription\/domain: IP address does not exist Symptoms An attempt to create a subscription \/ domain fails with the following error: Error: Unable to find service node for ip address with id=2 Error: Failed domain creation: Unable to update domain data: IP address with ID ‘2’ does not exist It is not possible … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[69,86],"tags":[],"class_list":["post-2656","post","type-post","status-publish","format-standard","hentry","category-mssql","category-plesk"],"_links":{"self":[{"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/posts\/2656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/comments?post=2656"}],"version-history":[{"count":0,"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/posts\/2656\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/media?parent=2656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/categories?post=2656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qbytes.cloud\/index.php\/wp-json\/wp\/v2\/tags?post=2656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}